* Sadly during lockdown Gullane Gym closed its doors and Tiso reclaimed the clinic space for retail use so we are currently only offering homevisits

Covid-19 Homevisits:
Let's stay safe


Within 24hrs of your appointment, you will be contacted. This is to ascertain the following:

  • is there a need for a face-to-face consultation? - would a remote/video consultation be better suited to your needs?
  • do you, or any one in your household, currently have covid-19 symptoms (a new dry, persistent cough? high temperature? loss of taste or smell?) or have any of you tested positive in the last 7 days?
  • do you, or anyone in your household, suffer from respiratory conditions such as asthma or chronic obstructive pulmonary disorder (COPD)?

The Homevisit Itself

For the time-being homevisits will be limited to 30 minutes to reduce contact time and not all of this time will be spent face-to-face: at the agreed time of your appointment, Laura will phone to announce her arrival and take your case history during the call; your file notes will then be written up once Laura is back in her car. This also reduces the number of items she brings into your home.

In line with government guidelines, let's do the following:

You should:

  • Wash your hands: it takes 20 seconds to generate enough friction to remove any virus from your skin. The temperature of the water doesn't matter to the virus, though you'll find that cooler water is kinder to your hands over time
  • Wear your mask
  • Clear a path for Laura's passage to your treatment room: covid-19 lives on surfaces, so let's minimise the number of items Laura touches in your home
  • Clear the room of people that don't need to be there. Of course, if you'd prefer a chaperone or you're the parent/guardian of the patient, then please stay but otherwise, let's limit the number of people at your appointment
  • Have a clean pillow and towel to hand if you'd like to lie on them, on the bare treatment table
  • Have a clock or large time piece for Laura to look at - she's not allowed to wear a watch

Laura will:

  • Turn up in single-use personal protection equipment (PPE): nitrile gloves, an apron and a mask
  • Use a contactless thermometer to take both her temperature and yours
  • Thoroughly wipe her shoes on your doormat before entering
  • Bring the treatment table and wear a bumbag containing all that she needs

Please note, we no longer accept cash so payments can be made using our contactless card machine or via online banking.

Any further bookings may need to be finalised over the phone, once Laura has access to her diary again (saves bringing it into your home).

Ending the Homevisit

Laura will:

  • Remove her gloves and apron before leaving your house and put them in a double-lined bin bag
  • Thoroughly wipe down and clean any items that entered your house. Please note, the time taken to do this is not included in your appointment time. Please keep 2 metres away from Laura while she does this
  • Remove her mask once outside your house and add them to the bin bag

It's recommended you:

  • Ventilate the treatment room for 20 minutes to allow for air exchange
  • Wash your towel and pillow case used during your appointment
  • Leave at least 72 hours before disposing of the double-lined bin bag Laura left with you